Every product purchased from Geo Point Supply, new or pre-owned, is covered by our 6-month warranty from the date of delivery.
What's covered
Defects and malfunctions that occur during normal use: for example, a scanner that stops powering on, a drone component that fails, or a generator that won't run as intended.
What's not covered
- Damage from drops, impacts or crashes
- Water or liquid damage
- Misuse, improper operation or use outside the manufacturer's guidelines
- Repairs or modifications made by anyone other than Geo Point Supply
How we resolve a claim
We repair or replace the item. If neither is possible, we issue a refund. We cover shipping both ways for approved warranty claims.
How to make a claim
- Email contact@geopointsupply.com with your order number, a description of the problem and, if possible, photos or a short video.
- We review it and reply within one business day, usually with a prepaid shipping label.
- We diagnose and repair or replace the item and ship it back to you.
Manufacturer warranty
Geo Point Supply is an independent retailer, not an authorized dealer. Manufacturer warranties may not apply to products bought from us. Our 6-month warranty is provided by Geo Point Supply directly.